Change Your Energy, Change Your Life

Find your email provider below and follow the instructions to make sure email from me lands in your inbox!

Also, if you find an email from karen@karenaquinas.com in your spam or junk folder, please take that opportunity to direct your mail program to learn that it is not spam by hitting the “not spam”, “not junk” or similar button. It will train your program to whitelist it.  Thank you! 


1. Open an email in your inbox from Suzanne Evans (karen@karenaquinas.com).
2. Hover over the name.
3. Select “add to contacts” to save us to your Contacts list

If you find an email from me in your Gmail spam folder, select my email and click the “Not Spam” button


To add karen@karenaquinas.com to your AOL address book:

1. Open an email from me and then click the ‘This Is Not Spam' button
2. Click the Mail menu and select Address Book
3. Wait for the Address Book window to pop up, then click the ‘Add' button
4. Wait for the Address Card for New Contact window to load
5. Paste  karen@karenaquinas.com into the ‘Other E-Mail’ field
6. Make our “From” address, karen@karenaquinas.com, the Primary E-Mail address by checking the appropriate box
7. Click “Save”


To whitelist my address with Hotmail you will need to add karen@karenaquinas.com to your Hotmail Safe List. Here's how:

1. First, if you find an email from me in your Hotmail junk folder, open the email and click “Not Junk”
2. Next, check to see if the email address  karen@karenaquinas.com is on your Blocked Senders list. If you find  karen@karenaquinas.com on your Hotmail blocked senders list, select it and click on the “Remove” button.
3. Next, open your mailbox and click “Options” in the upper right-hand corner
4. At the top of the page, click on the “Junk E-mail Protection” link
5. Next, click on “Safe List”, which is down near the bottom
6. Copy and paste  karen@karenaquinas.com where it says “Type an address or domain”

7. Click the “Add” button


To whitelist karen@karenaquinas.com with Yahoo!, you will need to set up a “filter” after first taking the following steps:

1. If you find that email from karen@karenaquinas.com is going to your Yahoo! bulk folder, open it and click “Not Spam”
2. Be sure that the address karen@karenaquinas.com is not in your “Blocked Addresses” list. If karen@karenaquinas.com is on your “Blocked Addresses” list, select it and click “Remove Block”


1. Open the email in your inbox from Karen Aquinas (karen@karenaquinas.com).
2. Click on the email address (karen@karenaquinas.com).
3. Click “…”.
4. Select “Add to contacts”.
5. Click save to finish.

Now to create the filter:

3. Open your mail and click on “Mail Options” in the upper right-hand corner
4. Select ‘Filters' (in the bottom left corner)
5. On the Filters page, click “Add”
6. Select the “From header:” rule, and add “contains” and karen@karenaquinas.com, which tells the system to put email with karen@karenaquinas.com in your inbox and not the bulk folder.
7. Click the “Choose Folder” pull-down menu and select ‘Inbox'
8. Pick the Add Filter button

Microsoft Outlook

1. Open the email in your inbox from Karen Aquinas (karen@karenaquinas.com).
2. Right-click “Click here” to download images in the gray bar at the top of the message.
3. Select “Add Sender to Safe Senders List.”


To whitelist in Thunderbird, you will need to add  karen@karenaquinas.com to your address book then set up your Thunderbird Junk Mail Controls to whitelist your address book.

1. First, if you find an email from karen@karenaquinas.com in your Junk folder, right-click on our email and choose “Mark as Not Junk”
2. Next, click the Address Book button
3. Highlight the Personal Address Book
4. Click on “New Card”
5. In the “Contact” tab of the new card, copy and paste karen@karenaquinas.com to the email dialog box
6. Click “Ok”
7. Next, to whitelist your address book, select “Tools > Junk Mail Controls” from the drop-down menu
8. Update the “White Lists” module under the “Settings” tab by selecting “Personal Address Book” from the drop-down menu, and then check the box next to “Do not mark messages as junk mail”
9. Click “Ok”

Apple Mail for OS X


1.If email from karen@karenaquinas.com ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen.
2. Go to Mail > Preferences from your Mail menu
3. Go to the Rules tab
4. Select Add Rule
5. Give this rule a name such as “Karen Aquinas or Biofield Health Services, LLC”
6. Create a rule that says “If any of the following conditions are met: ‘From' ‘Contains'” and then paste in “ karen@karenaquinas.com”
7. From the actions, select ‘Move message' to mailbox ‘Inbox'.
8. Click “OK”


To whitelist  karen@karenaquinas.com with Bell / Sympatico:

1. Using www.bell.ca/ webmail sign in to your Sympatico account.
2. On the Sympatico web page, click on the Options tab at the top of the page. Select the 'More Options’ link at the bottom of the drop-down menu.
3. On the new page, under ’Junk e-mail’ click the 'Safe and Blocked Senders’ link.
4. On the next page, click the 'Safe Senders’ link.
5. Enter  karen@karenaquinas.com in the box.
6. Click the 'Add’ button beside it. The screen will refresh and the email address should appear in the Safe List. This will tell Sympatico that email from  karen@karenaquinas.com should not be treated as spam.